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Dispute Strategies & Letters

TransUnion Dispute Address, Phone and Online Form

TransUnion dispute address, phone number and online form, plus what to include so the dispute is not rejected. Mail to P.O. Box 2000, Chester, PA 19016.

By Alexander KatsmanPublished Updated
Quick answer

TransUnion dispute address, phone number and online form, plus what to include so the dispute is not rejected. Mail to P.O. Box 2000, Chester, PA 19016.

TransUnion dispute address and contact details

Mailing addressTransUnion LLC Consumer Dispute Center, P.O. Box 2000, Chester, PA 19016
Phone(800) 916-8800
Onlinetransunion.com/credit-disputes/dispute-your-credit
Send disputes by certified mail with return receipt. The date TransUnion receives your letter starts the 30 day reinvestigation clock under section 611 of the FCRA, and without proof of delivery there is no deadline you can enforce.

What to include so it is not rejected

  • Your full name, current address, date of birth and Social Security number
  • A copy of a government issued photo ID and a utility bill or bank statement showing your address
  • The account number and creditor name for every item you are disputing
  • Exactly what is wrong with each item, one item at a time
  • Copies of any supporting documents, never the originals
  • Incomplete identification is the most common reason a mailed dispute comes back without being investigated.

    Disputing with TransUnion

    Online

  • Go to transunion.com/credit-disputes
  • Create account or sign in
  • Select items to dispute
  • Choose dispute reason
  • Upload documentation
  • By Mail

    TransUnion Consumer Solutions P.O. Box 2000 Chester, PA 19016-2000

    By Phone

    (800) 916-8800

    TransUnion Tips

  • TransUnion's online system is user-friendly
  • They respond faster than other bureaus on average
  • Include your TransUnion file number in all correspondence
  • Follow up disputes with Method of Verification requests
  • TransUnion accepts disputes via their mobile app
  • After Filing

  • Track dispute status online
  • Expect results within 30 days
  • If "verified," escalate with additional evidence
  • Consider direct creditor disputes as backup
  • AK

    Written by

    Alexander Katsman

    Founder, Credit Booster & Credit Booster AI

    Alexander Katsman has spent more than 15 years in credit and finance, helping thousands of people and small business owners dispute inaccurate reporting, rebuild their scores, and get approved for funding they were once denied. His latest project, Credit Booster AI, puts that entire toolkit in everyone's hands, using AI to make fixing, building, and funding your credit accessible to all.

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